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Customer Service

We believe in being a true partner to our customers and we see ourselves as part of your team. To help answer some of your questions right off the bat, here you can find FAQs on key topics including shipping and pricing, as well as resources including certifications and credit applications.

We’re grateful for that and thank you for stopping by. You likely know that the supply chain issues we hear about in the news have affected horticulture as well. It may take a little extra time to respond to quote requests and other questions. Thanks for your patience.

In these unbelievably strange times we’re in, there have been and continue to be supply and transit interruptions and slowdowns. Unfortunately, we can’t control this, so we strongly recommend placing orders further in advance than you might be used to.  Someday, we’ll get back to normal.

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A.M.A.’s experienced team is ready to connect with you. See where we are located, find our hours of operation, and submit your questions.

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We’ve put together some of the most frequently asked questions and our answers about us, our website, and our pricing, shipping and pick-up policies.

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Our resources page houses all kinds of useful documents, including credit applications, certifications and general product and horticulture industry resources.

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Shipping and Returns

A.M.A. serves commercial growers across North America, and we ship direct from our warehouse throughout Canada and the United States.

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Read Our Latest Stories

Why Have Houseplants Stolen our Hearts?
Why Have Houseplants Stolen our Hearts?

Houseplants are hotter than ever. We asked Stephanie Persichilli, Retail Manager at Valleyview Gardens, why she thinks houseplants have become so popular and which plant will be top banana in 2022....

Better quality, faster production of Al’s Flower Pouch
Better quality, faster production of Al’s Flower Pouch

Christmas has come early at A.M.A. Horticulture with a new machine to produce Al’s Flower Pouch, the original vertical garden in a bag. “With this new machine, we’re able to continue delivering top quality Al’s Flower Pouches at a more efficient rate of production,” says Rick Bradt, managing director of A.M.A. Horticulture. “That’s good news......