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Customer Service

We believe in being a true partner to our customers and we see ourselves as part of your team. To help answer some of your questions right off the bat, here you can find FAQs on key topics including shipping and pricing, as well as resources including certifications and credit applications.

We’re grateful for that and thank you for stopping by. You likely know that the supply chain issues we hear about in the news have affected horticulture as well. It may take a little extra time to respond to quote requests and other questions. Thanks for your patience.

In these unbelievably strange times we’re in, there have been and continue to be supply and transit interruptions and slowdowns. Unfortunately, we can’t control this, so we strongly recommend placing orders further in advance than you might be used to.  Someday, we’ll get back to normal.

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A.M.A.’s experienced team is ready to connect with you. See where we are located, find our hours of operation, and submit your questions.

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FAQs

We’ve put together some of the most frequently asked questions and our answers about us, our website, and our pricing, shipping and pick-up policies.

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Resources

Our resources page houses all kinds of useful documents, including credit applications, certifications and general product and horticulture industry resources.

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Shipping and Returns

A.M.A. serves commercial growers across North America, and we ship direct from our warehouse throughout Canada and the United States.

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Read Our Latest Stories

We stand with growers as tariff talks continue
We stand with growers as tariff talks continue

On Saturday, February 1st, U.S. President, Donald Trump, shocked neighbours and allies on both sides of the border by declaring that an unprecedented 25% tariff on the import of Canadian goods would go into effect on Tuesday, February 4th. Just hours before that deadline, Canada and the U.S. agreed on a 30-day temporary pause to......

Container Trends for Pantone 2025 Colour of the Year
Container Trends for Pantone 2025 Colour of the Year

As we ring in the new year, we look forward to new trends for the horticulture industry. Traditionally, Pantone’s Colour of the Year has played a role in influencing those trends. For 2025, that colour is Mocha Mousse! Garnering mixed reviews, some laud Mocha Mousse as warm and comforting. Some say it’s giving luxury. Others......