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Customer Service

We believe in being a true partner to our customers and we see ourselves as part of your team. To help answer some of your questions right off the bat, here you can find FAQs on key topics including shipping and pricing, as well as resources including certifications and credit applications.

We are incredibly busy right now, as it’s peak season for us. We’re grateful for that and thank you for stopping by. It may take a little extra time to respond to quote requests and other questions. Thanks for your patience.

In these unbelievably strange times we’re in, there have been and continue to be supply and transit interruptions and slowdowns. Unfortunately, we can’t control this, so we strongly recommend placing orders further in advance than you might be used to.  Someday, we’ll get back to normal.

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A.M.A.’s experienced team is ready to connect with you. See where we are located, find our hours of operation, and submit your questions.

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FAQs

We’ve put together some of the most frequently asked questions and our answers about us, our website, and our pricing, shipping and pick-up policies.

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Resources

Our resources page houses all kinds of useful documents, including credit applications, certifications and general product and horticulture industry resources.

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Shipping and Returns

A.M.A. serves commercial growers across North America, and we ship direct from our warehouse throughout Canada and the United States.

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Read Our Latest Stories

Your Sustainable Choice

The eco friendly degradable D-Grade® Bio Pot is a classic round pot with drainage holes suitable for growing herbs, vegetables and house plants. This sustainable pot comes in a variety of sizes to fit every grower’s need. D-Grade® Bio by Desch Plantpak is a line of pots and trays made of 100% natural raw materials......

TerraVesco – A Return to Nature

TerraThrive PRO™ Vermicompost is a foundational soil amendment that growers and farmers have used for nearly 30 years to improve the health and fertility of their soils. TerraVesco’s proprietary production process delivers a premium, organic-certified, worm-based amendment that adds organic matter, nutrients and beneficial microbes to soil. Improved growing outcomes may include improved soil structure......