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Customer Service

We believe in being a true partner to our customers and we see ourselves as part of your team. To help answer some of your questions right off the bat, here you can find FAQs on key topics including shipping and pricing, as well as resources including certifications and credit applications.

We’re grateful for that and thank you for stopping by. You likely know that the supply chain issues we hear about in the news have affected horticulture as well. It may take a little extra time to respond to quote requests and other questions. Thanks for your patience.

In these unbelievably strange times we’re in, there have been and continue to be supply and transit interruptions and slowdowns. Unfortunately, we can’t control this, so we strongly recommend placing orders further in advance than you might be used to.  Someday, we’ll get back to normal.

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A.M.A.’s experienced team is ready to connect with you. See where we are located, find our hours of operation, and submit your questions.

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We’ve put together some of the most frequently asked questions and our answers about us, our website, and our pricing, shipping and pick-up policies.

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Our resources page houses all kinds of useful documents, including credit applications, certifications and general product and horticulture industry resources.

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Shipping and Returns

A.M.A. serves commercial growers across North America, and we ship direct from our warehouse throughout Canada and the United States.

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Read Our Latest Stories

A.M.A. sponsoring #BrainTumourWalk for third year in a row
A.M.A. sponsoring #BrainTumourWalk for third year in a row

A.M.A. Horticulture is proud to sponsor the annual Brain Tumour Foundation of Canada #BrainTumourWalk for the third year in a row, as part of our partnership through Al’s Flower Pouch. Al’s Flower Pouch is a vertical hanging planter, and A.M.A. has printed more than 1,300,000 of them with Brain Tumour Foundation of Canada’s logo and......

A.M.A. heads to the Netherlands!
A.M.A. heads to the Netherlands!

Our entire sales team is taking a trip to the Netherlands for a week of learning, connecting and collaboration. We're attending GreenTech and Floriade, seeing flower trials and connecting with our amazing suppliers....