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Customer Service

We believe in being a true partner to our customers and we see ourselves as part of your team. To help answer some of your questions right off the bat, here you can find FAQs on key topics including shipping and pricing, as well as resources including certifications and credit applications.

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A.M.A.’s experienced team is ready to connect with you. See where we are located, find our hours of operation, and submit your questions.

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We’ve put together some of the most frequently asked questions and our answers about us, our website, and our pricing, shipping and pick-up policies.

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Our resources page houses all kinds of useful documents, including credit applications, certifications and general product and horticulture industry resources.

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Shipping and Returns

A.M.A. serves commercial growers across North America, and we ship direct from our warehouse throughout Canada and the United States.

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Read Our Latest Stories

Design thinking and horticulture: Interview with A.M.A.’s Ally DiMenna
Design thinking and horticulture: Interview with A.M.A.’s Ally DiMenna

A.M.A. has a new addition to our talented team. Join us in welcoming Ally DiMenna! Ally is bringing her design thinking, digital media, and customer service skills to our team as our Marketing & Customer Service Associate. She is currently attending Ryerson University for Business Management with a major in Entrepreneurship & Innovation. We sat......

‘Shared vision of innovation’: A.M.A. and BVB Substrates
‘Shared vision of innovation’: A.M.A. and BVB Substrates

The collaboration between BVB Substrates and A.M.A. Horticulture is unique and special. What ingredients make up this secret sauce? A shared commitment to forward-thinking, innovation, high-quality products, and working alongside growers. Together, we’re always learning, and always growing. Our relationship has its roots in a mutual passion for innovation. When we first got started in......