Frequently Asked Questions

Following the Government of Ontario’s announcement to close all non-essential businesses, we are relieved and pleased to see that supply chains made the top of the list of essential services. As a vital part of the agriculture/horticulture supply chain, A.M.A. Horticulture Inc. will remain open and continue to find solutions for our customers.

We have temporarily reduced our office hours and are no longer permitting customers, truck drivers or any visitors into our facilities.

Read more about the measures we are taking to keep our team, our customers and our community safe and health during this time.

Click here.

A.M.A. Horticulture Inc. is a dynamic, solutions-focused wholesale supplier serving the commercial horticulture industry since 1982. Our team of experts understands emerging trends, opportunities and pain points. We work alongside our customers to deliver innovative, custom solutions for your success. We’re sorry, we are not a retailer, though you can visit www.alsflowerpouch.com to buy retail quantities of Al’s Flower Pouch online.

We are located in Kingsville, Ontario, Canada. A.M.A. services all of Canada and the United States.

A.M.A. accepts Visa and MasterCard.

Trust is a core value at A.M.A. We will never sell any of our customer’s information to third parties. All account and sales information is kept strictly confidential unless the customer otherwise authorizes permission to release information to the third party.

Once you have registered an account, our Customer Service department will verify your account so it becomes active. This may take up to 24 hours. You will receive notice when your account is activated.

Click here to reset your password. If you are having trouble, give us a call at 800-338-1136.

Our mailing address is 2011 Spinks Drive, Kingsville, Ontario, Canada, N9Y 2E5.

A.M.A. is a wholesale supplier serving commercial growers. This includes: greenhouses; nurseries; garden centres; hydroponic growers; agriculture; orchards; vineyards; municipal, provincial and federal governments; and institutions, such as hospitals, universities and colleges. We are always open to creating solutions for new customers and their needs.

A.M.A. does not give out any customer information for credit applications due to privacy/security measures.

Yes. More and more of our customers are paying by this method.

We sell in Canadian and US dollars as well as in Euros. If you have questions about currency, contact A.M.A.

A.M.A. has partnered with Farm Credit Canada to help our growers easily, inexpensively and flexibly finance their crop inputs, such as growing media, growing containers, and other non-capitalized crop requirements such as seeding equipment. This program is open to growers in Canada. Learn more and download the application form on our Resources page.

All products sold by case amounts must be purchased in those quantities. Some products are sold individually and do have order minimums. Contact us for more information on minimums.

A.M.A. is a wholesale supplier serving commercial growers and organizations. We are open to all horticultural customers looking to purchase in case quantities. Set up your account here and let’s get started.

As each item requires a different break down for pricing, most items have price breaks after 1 pallet. Please submit your quote request and your sales representative will be in touch to discuss specific quantities and price breaks.

If you are interested in a sample of a product that A.M.A. carries, please contact our Customer Service department at 1-800-338-1136. They will be able to assist you with what you need and make sure you have found the right fit for you.

Yes. A.M.A. drop ships once a week to the United States. We handle customs clearance and deliver to depots in Romulus, Michigan to help keep costs down for US customers. We can ship daily throughout Canada.

We can ship US orders direct from our warehouse. This does incur additional fees. We handle customs documentation through our broker, however, products still may be held up at customs, beyond our control.

A.M.A. ships throughout Canada and the United States.

Shipping costs are dependant on multiple factors such as:

• Location
• Type of Transportation – FedEx, LTL (Less than load – pallet shipments), A.M.A. delivery, Air Freight
• Urgency on timeline

Call A.M.A. to get your shipping rate today!

A.M.A. uses many different carriers for our products. Our main sources for delivery are FedEx, various LTL (less than load) and Full Load trucking companies and A.M.A. truck delivery. We do our best to ensure you receive your order in good condition from a carrier that is prompt and friendly. Should you have any problems, we want to know about them right away.

Yes, A.M.A. can ship under your account once the account number is provided to our shipping department. A.M.A. is not responsible for any extra charges or damages this may incur.

Yes. Product can be shipped with carriers that A.M.A. does not have accounts with, such as UPS. However, the customer will be responsible for setting up the pickup information and providing A.M.A.’s shipping department with the proper paperwork. The customer will be responsible for all shipping costs and fees. A.M.A. is not responsible for any extra charges or damages this may incur.

Yes, A.M.A. will accommodate your shipping needs. We have many customers that consolidate their shipment with other local growers in their area. You give us the drop off location and we do the rest!

We are open for customer pick up from 8am to 4pm, Monday through Friday.

No, we are closed Saturdays, Sundays and most holidays. Pick up is available during our regular business hours.

A.M.A. is happy to accommodate your schedule. During our busy season, please allow 24- 48 hours for all in-stock product order pick up.

To save time, please call ahead to place the order and A.M.A. will give you a call as soon as your order is ready to be picked up. During our busy season it can take 24-48 hours to get your order together.