Frequently Asked Questions
We’ve put together some of the most frequently asked questions and our answers about us, our website, and our pricing, shipping and pick-up policies. Have more questions? Contact us.
Is A.M.A. open during the COVID-19 crisis?
What measures is A.M.A. taking during the COVID-19 pandemic?
General & Account Support
Who is A.M.A.?
Where is A.M.A. located?
Do you take American Express? What credit cards do you accept?
How do I activate/verify my account?
I forgot my user name/password. What do I do?
Where should I mail payments and correspondence?
What markets does A.M.A. serve?
Can I use A.M.A. on my credit report?
What currencies do you do business in?
Is financing available?
Purchasing, Pricing & Products
Do you have a minimum order policy?
Do I have to have a company or be a grower to purchase from A.M.A.?
What are the price breaks available for ordering large quantities?
How can I obtain a sample of one of the products I see on your website?
Can A.M.A. ship across Canada and the United States?
I am a US customer and I need my product sooner then your weekly shipment. What can I do?
Do you ship to countries outside of Canada and the United States?
How much does it cost to ship to me?
How do you ship my orders?
Can I use my own FedEx or LTL account for shipping?
Can I use my account from another shipping company for my order?
Can multiple growers consolidate their orders to be dropped at a central location to save on costs?
What are your hours for pick up?
Are you open on Saturday?
Can I pick up my order after I place it?
Can I order and pick up my product at the same time?
Still can’t find what you’re looking for? Contact our customer support team.
If you have a question that was not answered on this page, please feel free to contact our customer service at 1-800-338-1136.